FAQs
Where is itemsworld located?
We are dealing both online and maintain an outlet names as Naymat. Our office however, is located at S.no 11-B Satellite Town Rawalpindi, Rawalpindi, Pakistan.
Are all your products authentic?
Yes, we are an authorized retailer of all the Famous Brands. All our products are sourced directly from the brands and we guarantee every item to be 100% authentic.
Can you give me more details on product?
For some products we also have more detailed measurements of the actual product available on the product page under ‘Measurements’. If you need more help, please contact us on our Chat or call 051-4572041
Is there a minimum / maximum order value?
There is no minimum / maximum order limit.
Can I use Cash On Delivery for “New Born Box & Product”
Cash on Delivery is only available within the Islamabad and Rawalpindi.
How do I track my order?
Once your order has been shipped, you will receive an email with your tracking number so that you can check progress with the relevant courier. Please contact us on our Chat if you do not receive your tracking number or are worried about the tracking that is showing for your order.
Can You deliver Product/item at different place?
Yes, it is possible to do so in the ordering process.
How do I know you have received my order?
We send an email confirmation for every order and it should be with you within 1 working day . If you do not receive it please check your spam/bulk folder and if you still cannot find it, please contact us. If you are a registered customer, you will be able to login to your account and view the status of your order and any comments or emails we have sent you.
How can I contact the itemsworld?
The itemworld Customer Care Team is available from Saturday to Thursday from 11am-10pm. Please contact us and we will respond to your query as quickly as possible.
What forms of payment are accepted?
For your convenience we Recommend you to payment via debit cards, Visa , Master Card, online bank transfers and as well as jazz cash or Easypassa. Contact us by Chat or by phone for more details,
